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Managed IT Services

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Almost all businesses rely upon Information Technology (IT) for the day to day running of their organisations. IT is a fundamental part of any modern business supporting you and your employees. However, to have an in-house technical support team to look after your businesses every technical need can be costly. Who do you turn to when a system fails?

Designed with small and mid-sized businesses in mind, Invictus Technology TotalCare offers its customers the best in managed IT services. Effectively, we become your IT department, taking care of product updates, system maintenance, back-ups and technical issues, all within a realistic budget.

Outsourcing support of the business critical applications to a 3rd party specialist support company will enable you to continue to enjoy a high level of service and quick response times but also reduce overheads and make your business or IT Department more efficient.

  • Unlimited help desk support (core service)
  • Unlimited remote assistance (core service)
  • Server monitoring (core service)
  • Off site back-ups
  • Remote Backup Solutions
  • Scheduled maintenance and software updates
  • Consultancy services and advice
  • Implementation of servers and network hardware
  • Internet Connectivity
  • Private Cloud Solutions
  • IT system audits and Hardware inventory
Download details of our Software Support SLA's.

E-mail us here or call 0121 320 2982 to speak to an adviser.

With our Managed IT Services our priority is to prevent and resolve your IT issues as efficiently and cost effectively as possible. Whether it's because of human error, system faults or software issues, things can go wrong but it's reassuring to know that you have a specialist team on hand to get things back running smoothly. Outsourcing your IT support with Invictus Technology isn’t a risk.

All of our Managed IT Service Options provide you with peace of mind, knowing that your systems are maintained in top condition and should a problem arise it will be resolved quickly with minimum disruption to your working day. Invictus Technology's Managed IT Services offers complete flexibility and can be adapted to suit the needs of different organisations - you can choose what is right for your business! It is the only support contract that your business will need, offering unparalleled support and system maintenance.
 
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